Terms & Conditions

Last Updated: January 25, 2026

1. Acceptance of Terms

By accessing, browsing, or using the braincept website, or by placing an order for our products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy and any other policies posted on our Site.

These Terms constitute a legally binding agreement between you ("you," "your," or "customer") and braincept ("we," "us," or "our"). We reserve the right to modify these Terms at any time. Your continued use of the Site after changes are posted constitutes acceptance of the modified Terms.

2. Eligibility

To use our Site and purchase our products, you must:

• Be at least 18 years of age or the age of legal majority in your jurisdiction
• Have the legal capacity to enter into binding contracts
• Not be prohibited from using our Site under applicable laws
• Provide accurate and complete information during registration and checkout

By using our Site, you represent and warrant that you meet all of the foregoing eligibility requirements. If you do not meet these requirements, you must not access or use the Site.

3. Product Information

3.1 Product Descriptions

We strive to provide accurate product descriptions, images, and information on our Site. However:

• Product images are for illustrative purposes and may not reflect the exact appearance of the product
• Colors may vary slightly due to monitor settings and lighting conditions
• We do not warrant that product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free
• Product packaging may vary from images shown

3.2 Product Availability

• All products are subject to availability
• We reserve the right to limit quantities purchased per person, household, or order
• We may discontinue products at any time without notice
• In the event a product is unavailable after you place an order, we will notify you and offer a refund or substitute

3.3 Pricing

• All prices are displayed in U.S. Dollars (USD) unless otherwise stated
• Prices are subject to change without notice
• We reserve the right to correct pricing errors on our Site
• If a pricing error is discovered after you place an order, we will contact you for instructions or cancel the order
• Promotional offers and discounts are subject to specific terms and conditions

4. Ordering and Payment

4.1 Order Placement

When you place an order through our Site, you are making an offer to purchase the product(s) subject to these Terms. We reserve the right to accept or reject your order for any reason, including:

• Product availability
• Errors in product or pricing information
• Suspected fraudulent or unauthorized transactions
• Inability to verify your payment information

4.2 Order Confirmation

After you place an order, you will receive an email confirmation. This confirmation does not constitute acceptance of your order—it is simply acknowledgment that we have received it. We will send a separate email when your order is processed and shipped.

4.3 Payment Methods

We accept the following payment methods:

• Major credit cards (Visa, MasterCard, American Express, Discover)
• Debit cards
• Other payment methods as displayed on our Site

By providing payment information, you represent and warrant that:

• You are authorized to use the payment method
• The information you provide is accurate and complete
• You will pay all charges incurred by you or anyone using your account

4.4 Payment Processing

• Payment is processed at the time of order placement
• We use third-party payment processors to handle transactions securely
• We do not store your complete credit card information on our servers
• All payment transactions are encrypted using SSL technology

4.5 Billing Errors

If you believe you have been incorrectly charged, please contact us immediately at support@us-braincept.com within 30 days of the charge. We will investigate and resolve the issue promptly.

5. Shipping and Delivery

5.1 Shipping Policy

• Processing Time: Orders are typically processed within 1-2 business days
• Shipping Time: Delivery typically takes 5-7 business days for domestic orders (USA)
• Shipping Costs: Calculated at checkout based on destination and order value
• Free Shipping: Available on select multi-bottle packages as indicated on the Site
• International Shipping: May be available for select countries (additional fees and delivery times apply)

5.2 Shipping Carriers

We use reputable carriers including USPS, FedEx, and UPS. Tracking information will be provided once your order ships.

5.3 Delivery Issues

• Risk of loss passes to you upon delivery to the carrier
• We are not responsible for delays caused by shipping carriers, customs, weather, or other factors beyond our control
• If your package is lost or damaged during shipping, please contact us immediately
• You must provide a valid shipping address—we are not responsible for orders shipped to incorrect addresses provided by you

5.4 Address Changes

Once an order has been processed and shipped, we cannot change the delivery address. Please ensure your shipping information is correct before completing your order.

6. Returns and Refunds

6.1 60-Day Money-Back Guarantee

We offer a 60-day money-back guarantee on all braincept products. If you are not completely satisfied with your purchase, you may return it within 60 days of the original purchase date for a full refund.

6.2 Return Eligibility

To be eligible for a return:

• You must contact us within 60 days of your purchase date
• Products may be opened or used (we want you to try the product!)
• You must return all bottles (including empty ones) from your order
• Returns must include proof of purchase (order number or receipt)

6.3 Return Process

1. Contact our customer service team at support@us-braincept.com or call 1-800-VISMAX-1
2. Provide your order number and reason for return
3. We will provide you with a return authorization and shipping instructions
4. Ship the product(s) back to us at the address provided
5. Once we receive and inspect your return, we will process your refund

6.4 Refund Processing

• Refunds are issued to the original payment method within 5-7 business days of receiving your return
• We refund the full product purchase price
• Original shipping charges are non-refundable (except in cases of defective or damaged products)
• Customers are responsible for return shipping costs unless the product is defective or we made an error

6.5 Non-Returnable Items

The following items cannot be returned:

• Products purchased from unauthorized retailers or third-party sellers
• Products damaged due to misuse or neglect

7. Product Disclaimer and Health Information

7.1 Not Medical Advice

• The information on our Site is for educational purposes only and is not medical advice
• Always consult your healthcare provider before starting any supplement regimen
• Do not disregard professional medical advice or delay seeking it because of information on our Site
• Individual results may vary

7.2 Health and Safety

• braincept is a dietary supplement intended for healthy adults
• Not intended for use by individuals under 18 years of age
• Not recommended for pregnant or nursing women without physician approval
• Consult your doctor if you have any medical conditions or are taking medications
• Discontinue use and consult your doctor if you experience any adverse reactions

7.3 Results Disclaimer

Results from using braincept may vary from person to person. Testimonials and reviews reflect individual experiences and are not guarantees of results. Factors affecting results include age, health condition, lifestyle, diet, and consistent product use.

8. Intellectual Property Rights

8.1 Ownership

All content on the braincept website, including but not limited to:

• Text, graphics, logos, images, audio, video
• Software, code, and functionality
• Trademarks, service marks, and brand names
• Product formulations and ingredient combinations

...is the exclusive property of braincept or its licensors and is protected by copyright, trademark, and other intellectual property laws.

8.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes. You may not:

• Reproduce, distribute, modify, or create derivative works of any content
• Use any content for commercial purposes without written permission
• Remove any copyright or proprietary notices
• Reverse engineer, decompile, or disassemble any software
• Use automated systems (bots, scrapers) to access the Site

8.3 Trademark Notice

"braincept" and our logo are registered trademarks. You may not use these marks without our prior written consent.

9. User Conduct and Prohibited Activities

You agree not to:

• Use the Site for any unlawful purpose or in violation of these Terms
• Impersonate any person or entity or misrepresent your affiliation
• Interfere with or disrupt the Site or servers/networks connected to the Site
• Attempt to gain unauthorized access to any portion of the Site
• Upload viruses, malware, or other malicious code
• Collect or harvest personal information about other users
• Engage in any form of automated data collection (scraping, crawling)
• Post false, misleading, or fraudulent content
• Harass, threaten, or intimidate other users or our staff
• Violate any applicable laws or regulations

10. User-Generated Content

10.1 Reviews and Testimonials

If you submit reviews, testimonials, comments, or other content to our Site:

• You grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, and display your content
• You represent that your content is truthful, accurate, and your own original work
• You will not submit content that is defamatory, obscene, offensive, or violates any third-party rights
• We reserve the right to remove any content that violates these Terms or is otherwise objectionable

10.2 No Obligation

We have no obligation to monitor user-generated content, but we reserve the right to review and remove content at our sole discretion.

11. Third-Party Links and Services

• Our Site may contain links to third-party websites or services
• We are not responsible for the content, privacy practices, or terms of third-party sites
• Linking to a third-party site does not imply endorsement
• Your use of third-party sites is at your own risk and subject to their terms

12. Limitation of Liability

13. Disclaimer of Warranties

THE SITE AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
• Warranties regarding accuracy, reliability, or completeness of content
• Warranties that the Site will be uninterrupted, secure, or error-free
• Warranties regarding results obtained from using products

14. Indemnification

You agree to indemnify, defend, and hold harmless braincept, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your use of the Site or products
• Your violation of these Terms
• Your violation of any third-party rights
• Your user-generated content
• Any fraudulent or illegal activity

15. Dispute Resolution

15.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the State of New York, USA, without regard to its conflict of law provisions.

15.2 Arbitration Agreement

Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof shall be resolved by binding arbitration, except that either party may seek injunctive relief in court for intellectual property disputes.

15.3 Class Action Waiver

You agree that any arbitration or proceeding shall be conducted on an individual basis and not as a class action or representative action. You waive your right to participate in a class action lawsuit or class-wide arbitration.

15.4 Informal Resolution

Before initiating arbitration, you agree to contact us at legal@us-braincept.com to attempt to resolve the dispute informally for at least 30 days.

16. Termination

We reserve the right to terminate or suspend your access to the Site immediately, without prior notice or liability, for any reason, including:

• Violation of these Terms
• Fraudulent or illegal activity
• Actions that harm or threaten the integrity of our Site or business

Upon termination, your right to use the Site will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy and any other policies posted on the Site, constitute the entire agreement between you and braincept regarding the use of the Site and supersede all prior agreements and understandings.

19. Waiver

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

20. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, natural disasters, pandemics, government actions, or failures of third-party service providers.

21. Assignment

You may not assign or transfer these Terms or any rights hereunder without our prior written consent. We may assign these Terms or any rights hereunder without restriction. Any attempted assignment in violation of this section shall be void.

22. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Material changes will be communicated via email or a prominent notice on our Site. Your continued use of the Site after changes are posted constitutes acceptance of the modified Terms.

23. Contact Information